Optimalisasi Layanan, BMRI Dorong Transaksi Nasabah ke Channel Digital
YOGYAKARTA – Bank Mandiri terus melanjutkan transformasi mandiri digital sebagai strategi utama dalam mendorong bisnis berkelanjutan. Hal ini ditandai lewat peluncuran Super App Livin’ by Mandiri berlogo kuning untuk menghadirkan customer experience selayaknya layanan cabang dalam genggaman.
Bank berkode emiten BMRI ini juga merilis Wholesale Digital Super Platform Kopra by Mandiri untuk memberikan solusi keuangan terbaik bagi nasabah perusahaan melalui digitalisasi wholesale banking.
Corporate Secretary Bank Mandiri Rudi As Aturridha menjelaskan, lewat optimalisasi layanan digital tersebut Bank Mandiri sukses mendorong transaksi nasabah ke channel digital. Untuk nasabah ritel, Rudi menyebutkan hingga September 2021 sebanyak 98,6% total transaksi perbankan Bank Mandiri telah beralih ke digital.
“Bank Mandiri secara aktif telah melakukan transformasi mandiri digital agar dapat memenuhi seluruh kebutuhan transaksi nasabah baik ritel maupun wholesale,” ujar Rudi, Kamis (16/12/2021).
Melalui Livin’ by Mandiri berlogo kuning, Bank Mandiri tidak hanya memperlengkap layanan transaksi nasabah. Namun juga lebih memanjakan nasabah dengan beragam fitur transaksi lain. Di antaranya, pengajuan kredit KSM (Kredit Serbaguna Mikro), Kartu Kredit, dan promo secara personalized yang disesuaikan dengan kebutuhan nasabah lainnya.
Bahkan, fitur terbaru Super Apps Livin’ by Mandiri memungkinkan nasabah mengelola rekening dengan mudah lewat kolaborasi ekosistem Bank Mandiri. Selain sebagai Super Apps, Livin’ by Mandiri juga memiliki beragam fitur untuk mempermudah transaksi nasabah, yaitu buka rekening hanya 5 menit, menggunakan Liveness dan face recognition yang terkoneksi langsung ke Dukcapil secara cepat dan aman.
Layanan Quick Pick untuk transaksi favorit secara cepat, eWallet linkage yang terintegrasi dengan seluruh saldo e Wallet secara praktis, on board Livin’ by Mandiri hanya menggunakan Kartu Kredit, fitur intip saldo, fitur QR untuk QR Payment menggunakan QRIS, fitur instant e-Money untuk top up kartu e Money secara cepat dan aman, serta berbagai fitur lainnya yang mempermudah dan mempercepat transaksi harian nasabah.
Terbaru dan pertama di Indonesia, Livin’ by Mandiri berlogo kuning menyediakan fitur multiple token cardless withdrawal yang memungkinkan pengguna mengirim uang tunai ke banyak tujuan, yang dapat ditarik di seluru ATM berlogo Bank Mandiri.
Fitur smart top up eWallet memberikan kemudahan bagi nasabah untuk melakukan top up saldo eWallet secara otomatis, sesuai preferensi nasabah. selain itu tak ketinggalan Fitur Smart Payment yang memudahkan nasabah dalam membayar transaksi eCommerce, tanpa perlu search, tagihan langsung muncul di Livin’ by Mandiri berlogo kuning.
Tidak kalah canggih, Super Platform Kopra by Mandiri lanjut Rudi juga telah dilengkapi dengan layanan digital digital single access yang menjadi pusat aktivitas informasi dan transaksi finansial bagi komunitas bisnis pelaku usaha di segmen wholesale berikut ekosistemnya dari hulu ke hilir.
“Secara konsep, Financial Super App Livin’ dan Kopra by Mandiri sama-sama mengusung pendekatan comprehensive banking experience, dengan aneka fitur yang akan mendekatkan Bank Mandiri ke dalam ekosistem digital serta memperkuat kolaborasi bersama Mandiri Group. Hal ini kami siapkan untuk membantu Bank Mandiri menjadi bank pilihan utama dan kepercayaan nasabah,” kata Rudi.
Sebagai langkah transformasi digital, Rudi mengatakan Bank Mandiri turut memanfaatkan peran sosial media untuk mengkaselerasi brand awareness di masyarakat. Hasilnya, Bank Mandiri dinobatkan sebagai pemenang dari Indonesia untuk kategori Best Use of Video dalam kampanye peluncuran Financial Super App Livin’ by Mandiri dan Wholesale Super Platform Kopra by Mandiri pada acara penganugerahan Twitter best of Tweets 2021.
Sebagai tambahan informasi, total transaksi finansial Livin’ by Mandiri sampai dengan November 2021 telah menembus lebih dari Rp 1.500 triliun dengan jumlah pengunduh sebanyak lebih dari 9 juta pengguna. Sedangkan, transaksi wholesale Bank Mandiri hampir menyentuh Rp 11.000 triliun per akhir November 2021.(****)
Very informative blog.Really looking forward to read more. Really Great.
Thanks so much for the article.Thanks Again. Awesome.
Thanks a lot for the blog post.Thanks Again. Really Great.
I value the post.Thanks Again. Will read on…
Thanks so much for the article post. Great.
A big thank you for your blog post.Thanks Again. Cool.
Thanks for sharing, this is a fantastic blog article.Much thanks again. Cool.
Thanks so much for the blog article.Really looking forward to read more. Really Great.
Im grateful for the post.Really thank you! Really Cool.
Thank you ever so for you blog article.Thanks Again. Fantastic.
I think this is a real great post.Thanks Again. Cool.
I appreciate you sharing this blog.Really looking forward to read more.
A big thank you for your blog article.Much thanks again. Fantastic.
Very good article.Really thank you! Much obliged.
Wow, great blog article.Thanks Again. Will read on…
Thanks for the blog post.Really thank you!
Im grateful for the article.Much thanks again. Really Cool.
Hey, thanks for the article.Thanks Again. Really Great.
Thanks again for the blog article.Thanks Again. Keep writing.
I value the blog article.Much thanks again. Awesome.
I loved your post. Awesome.
Im obliged for the post.Much thanks again. Want more.
Im grateful for the post.Really thank you! Want more.
Enjoyed every bit of your blog article.Really thank you!
I appreciate you sharing this blog. Will read on…
Muchos Gracias for your article post.Really thank you! Much obliged.
Muchos Gracias for your article.Much thanks again. Really Great.
wow, awesome article post.Really thank you! Cool.
I appreciate you sharing this article post.Much thanks again. Want more.
I value the blog article.Much thanks again. Fantastic.
Very good article post.Much thanks again.
Thank you for your post.Thanks Again. Really Cool.
Thanks for the article.Really looking forward to read more. Will read on…
Thanks a lot for the blog. Keep writing.
Very neat article post.Really thank you! Will read on…
Awesome post.Thanks Again. Really Cool.
A big thank you for your article post.Much thanks again.
Thanks a lot for the blog article.Really looking forward to read more. Want more.
Really informative post.Much thanks again. Much obliged.
I really like and appreciate your article.Really looking forward to read more. Will read on…
Looking forward to reading more. Great post.Much thanks again. Really Cool.
Thank you for your blog post.Much thanks again. Really Great.
Hey, thanks for the article post.Really looking forward to read more. Much obliged.
Hey, thanks for the blog post.Really thank you! Awesome.
I really enjoy the blog post.Thanks Again. Fantastic.
I appreciate you sharing this blog article.Really thank you! Much obliged.
Thanks-a-mundo for the post.Thanks Again. Want more.
I really liked your blog article. Keep writing.
Thank you ever so for you article post.Much thanks again. Much obliged.
Thanks for the blog post.Much thanks again. Really Cool.
Wow, great blog post.Really looking forward to read more. Really Cool.
Thank you ever so for you blog post. Really Cool.
A big thank you for your blog article.Really thank you! Fantastic.
Great article.Much thanks again. Want more.
Thanks a lot for the blog post.Much thanks again. Fantastic.
Major thankies for the article post.Much thanks again. Will read on…
Major thankies for the blog.Much thanks again. Really Great.
Very neat blog.
I really enjoy the post.Really looking forward to read more. Want more.
Hey, thanks for the article.Thanks Again. Fantastic.
Muchos Gracias for your blog post. Great.
Really enjoyed this post.
Thanks-a-mundo for the article.Really thank you! Will read on…
I think this is a real great blog article.Really thank you! Really Great.
Thanks so much for the blog post.Really looking forward to read more. Want more.
A round of applause for your blog article.Thanks Again. Great.
Very neat blog post.Really looking forward to read more. Really Great.