Keren!! Bank Mandiri Masuk Daftar Bank Terbaik Dunia Versi Forbes

JAKARTA – PT Bank Mandiri (Persero) Tbk kembali masuk daftar World’s Best Banks 2022 yang dirilis media ekonomi internasional Forbes. Dari laman Forbes, Bank Mandiri masuk ke dalam urutan tiga besar untuk kategori bank di Indonesia.

Analisa yang dilakukan Forbes pada 45.000 pelanggan dari 27 negara Indonesia secara umum menggarisbawahi poin penilaian. Mulai dari kepercayaan pelanggan, biaya, layanan digital, dan saran terkait keuangan ini.

Direktur Hubungan Kelembagaan Bank Mandiri Rohan Hafas mengapresiasi penilaian yang diberikan Forbes. Menurutnya, semua itu menjadi bukti pengakuan atas perbaikan kinerja, dan optimalisasi layanan, serta transformasi digital Bank Mandiri dalam memberikan layanan terbaik bagi nasabah dan masyarakat.

“Masuknya Bank Mandiri sebagai salah satu bank terbaik ke dalam World’s Best Banks 2022 tentu menjadi motivasi kami dalam meningkatkan layanan agar menjadi mitra finansial utama pilihan nasabah,” tegas Rohan, Selasa (19/04/2022).

Dalam kategori bank di Indonesia Bank Mandiri juga menjadi bank pelat merah (BUMN) teratas di tanah air. Pencapaian ini sekaligus menjadi semangat Bank Mandiri sebagai agent of development untuk meningkatkan kontribusi bagi Indonesia serta mendorong momentum pertumbuhan ekonomi.

Pada tahun 2018, Bank Mandiri juga pernah masuk dalam klasifikasi tempat kerja terbaik di dunia urutan ke-11 versi Forbes World’s Best Employers 2018. Saat itu, Bank Mandiri mengungguli 1.989 perusahaan tersohor lain di seluruh dunia.

Rohan menegaskan, pengakuan sekaligus apresiasi dunia internasional terhadap kinerja Bank Mandiri tersebut juga menjadi bukti keseriusan perusahaan BUMN untuk selalu mewujudkan visi jangka panjang sebagai penyedia layanan yang memiliki kinerja yang terbaik.

“Peringkat Forbes ini menunjukkan Bank Mandiri memiliki daya saing yang kuat dengan perusahaan top global lainnya. Pengakuan ini juga menjadi pemantik bagi Bank Mandiri untuk terus memperkuat peran sebagai agen pembangunan,” paparnya.

Pada saat yang sama, Bank Mandiri kian serius melakukan transformasi digital. Melalui Super App Livin’ by Mandiri, perseroan menyematkan fitur andal untuk memenuhi kebutuhan nasabah. Mulai dari e-wallet linkage, tarik tunai tanpa kartu, pembayaran lewat QRIS, transfer antarbank melalui BI Fast, pembukaan rekening secara online, top-up saldo e-money, hingga intip saldo.

Ditambahkan Rohan, Livin’ by Mandiri  akan dilengkapi dengan layanan transaksi keuangan lain. Termasuk layanan non-keuangan lain, seperti berinvestasi yang semakin terintegrasi ekosistem digital.

“Dengan sederet pembaharuan tersebut, Livin’ by Mandiri telah mampu mendigitalisasi hampir seluruh layanan transaksi nasabah. Hingga kuartal I tahun 2022 lebih dari 96% transaksi perbankan Bank Mandiri bisa dilakukan secara digital tanpa harus ke cabang,” katanya.

Bagi nasabah wholesale, Bank Mandiri memperkenalkan platform digital Kopra by Mandiri yang mengintegrasikan seluruh kebutuhan transaksi keuangan. Melalui tiga varian solusi yaitu Kopra Host to Host, Kopra Portal, dan Kopra Partnership, nasabah wholesale Bank Mandiri bisa menikmati beragam kemudahan yang terkonsolidasi dalam satu platform andal.(****)

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