Danamon Berikan Solusi Layanan Seamless kepada Nasabah dan Komunitas

JAKARTA – PT Bank Danamon Indonesia Tbk (Danamon) berkomitmen menjadi sebuah customer centric organization. Upaya mewujudkannya dengan melakukan inovasi dalam memberikan layanan keuangan, sehingga menjadi perbankan terbaik yang sesuai perkembangan zaman dan kebutuhan nasabah, serta mitra bisnis.

Tujuan memberikan kendali penuh atas kebutuhan dan tujuan finansial kepada nasabah dan mitra bisnis, Danamon melalui program transformasi kantor cabang yang mengusung tema Next Generation Branch Concept.

“Kali ini, Danamon membuka 10 kantor cabang berkonsep transformasi baru pada Oktober 2023,” kata Branch Network Head PT Bank Danamon Indonesia Tbk Eka Dinata, Rabu (15/11/2023).

Bila ditotal, lanjut Eka, dari awal proyek ini berjalan pada Oktober tahun 2022 lalu, di mana sejumlah 39 kantor cabang di seluruh Indonesia mengalami transformasi. Selanjutnya, Danamon berkomitmen menjalankan proyek ini secara bertahap ke depannya.

Ke-10 kantor cabang yang ditransformasi sepanjang bulan Oktober 2023 adalah KCP Tanjung Duren Jakarta Barat (Jakbar), KCP Pangeran Jayakarta Jakarta Pusat (Jakpus), KCP Supermall Karawaci Kabupaten Tangerang (Jabar), KCP Bandung Juanda Bandung (Jabar), KCP Latimojong Makassar (Sulsel), KCP Slamet Riyadi Makassar (Sulsel), KCP Pandu Medan (Sumut), KCP Pekanbaru Pekanbaru (Riau), KCP Suari Semarang (Jateng), dan KCP Diponegoro Surabaya (Jatim).

Setiap nasabah dan mitra bisnis bisa menikmati berbagai kemudahan dan kenyamanan selama berada di Next Generation Branch Concept yang mengupayakan seamless service. Artinya, setiap kantor cabang Next Generation Branch Concept dilengkapi dengan fasilitas digital untuk transaksi sederhana sehari-hari agar lebih efektif, serta sarana konsultansi (advisory) dan pusat informasi yang dapat dimanfaatkan oleh nasabah dan mitra bisnis untuk menemukan solusi finansial bagi setiap momen penting dalam hidup, pekerjaan atau bisnis mereka.

Tidak hanya itu, beberapa kantor cabang dengan Next Generation Branch Concept yang berukuran lebih besar juga memiliki Community Lounge. Yaitu, area yang bisa digunakan berbagai komunitas atau kelompok masyarakat secara gratis untuk keperluan aktivitas meraka, agar mereka bisa selalu terhubung dan berinteraksi.

Sebagai sebuah konsep baru di dunia perbankan di Indonesia, diharapkan layanan ini bisa membantu berbagai komunitas untuk tumbuh bersama Danamon dan bersama-sama memberikan dampak positif pada masyarakat Indonesia.

“Danamon selalu mengedepankan kepentingan nasabah dan mitra bisnis dalam menjalankan berbagai strateginya, serta selalu berkomitmen untuk terus memberikan layanan dan produk keuangan terbaik. Melalui Next Generation Branch Concept ini, kami berharap dapat memperkuat hubungan kepercayaan Danamon dengan berbagai pihak, seperti nasabah, mitra bisnis, pemerintah dan masyarakat luas,” tutup Eka.(****)

1,089 thoughts on “Danamon Berikan Solusi Layanan Seamless kepada Nasabah dan Komunitas

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